We love buildings, but our true business is people and building relationships, that's why our people know they really can make a difference, one leaseholder at a time. We manage blocks of flats and apartment throughout London, Essex, Kent, Surrey and Sussex and match our people to your property, with you, what needs to be achieved and the relationship you seek in mind. We lead the market in transparency and approach property as a business, focusing on risk, cash, repairs and place making, usually in that order.
At ABC Estates we're not shy of hard work and believe our ability to get stuck in and find solutions sets us apart. We are innovative to the core and committed to implementing good ideas in pursuit of 5* service. Don't take our word for it, ask our Clients.
Being who we are would be impossible without our passionately committed people, whom we sponsor, support and empower to be the best they can be; as achieving a national training award and Silver IIP status confirms.
What you get is:
A dedicated team: - Our Property Manager's work in teams and work in pairs, so there's another Property Manager to cover for holidays etc..
24 hours a day - With ABC Estates Property Manager's on call, emergency booklet on-line, details of 24 hour insurance helplines online
100% transparency - invoices, bills paid, leaseholder statements, and much more.
What property management at ABC Estates offers to you
Proposing - a service charge budget for you to agree
Preparing - a reserve fund with the future in mind
Collecting - Service charges in the way the lease sets out
Inspecting - the common parts at a frequency agreed with you
Negotiating - Contracts, repairs, long term qualifying agreements
Interpreting - Leases, capital expenditure plans, caselaw and...
Signposting - When we think you need specialist advice
Implementing - best practice as it applies to the task in hand
Reacting - by appointing contractors for small repairs to the structure, plant, fixtures, fitting and equipment on a day-to-day basis.
Facilitating - Insurance claims to support owners
Managing - Neighbour issues such as parking, nuisance, noise and much more
Diagnosising - Problems on site
Improving - the environment by working with residents and the local crime prevention officers to enhance security and make you feel safe
Interpreting - fire risk assessments and planning with you what you need to do
Instructing - Solicitors to deal with breach of lease and serious debt recovery
Re-tendering - cleaning, gardening, window cleaning and facilities contracts to deliver you value for money
Arranging - insurance for buildings, Directors & Officers, plant and public liability
Maintaining - records of what we do
Appointing - a Chartered Accountant to prepare the service charge accounts
Adding - Interest received to the money we hold for you
Sending - a copy of the bank statement to you, if you want each month
And, where you as a Client are a company, you'll also find us
Arranging - The Annual General meeting
Appointing - a Company Secretary to maintain the statutory registers and file the annual return
Instructing - a Chartered Accountant to prepare the company accounts